About the service
“Orford House Residential Home is a care home that accommodates up to 29 people in one adapted building. The service specialises in supporting older people some of whom may be living with dementia. At the time of our inspection, there were 22 people using the service.”
What the CQC say about the Digital Care Suite
“The new manager planned to improve the quality of care planning and delivery and shared their plans for developing the service with us. The provider’s plans included introducing electronic care records to replace paper documents. To enable this provider had arranged for fibre optics cables to be laid to the building which provided people with access to broadband and for the introduction of electronic care records in January 2019. The provider told us that software packages had been confirmed and training in the use of electronic care records was planned.”